Privacy Policy – Twist & Spout
Effective Date: July 29, 2026
Twist & Spout (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website at twistspout.com (https://twistspout.com) or engage with our services, including bathroom remodeling, tub-to-shower conversions, tub/shower replacements, walk-in tubs or other home improvement products or services.
1. Information We Collect
We collect information from you when you visit our website, contact us, or use our services. This may include:
- Personal Information: Name, email address, phone number, mailing address, and any other details you provide when requesting information or services.
- Device Information: IP address, browser type, operating system, and interactions with our website.
- Communication Data: Any messages, emails, or customer service inquiries you send to us.
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services, including bathroom remodeling, window replacement, and entry door replacement.
- Respond to inquiries and customer service requests.
- Process transactions and send service-related updates.
- Communicate with you, including marketing and promotional messages, subject to applicable laws.
- Comply with legal requirements and protect our rights.
3. Text Messaging (SMS/MMS) Program
Twist & Spout operates its text messaging program in accordance with the Telephone Consumer Protection Act (TCPA) and the CTIA Messaging Principles and Best Practices.
Consent. We send text messages only to individuals who have provided express written consent by affirmatively checking the SMS consent box on a Twist & Spout web form, by providing written consent on a signed estimate or service agreement, or by texting a keyword such as START to one of our published numbers. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Message types. Messages may include appointment confirmations and reminders, estimate and project status updates, customer service replies, and occasional promotional offers.
Message frequency. Message frequency varies. You may receive up to 10 messages per month.
Cost. Message and data rates may apply.
Opt-out. You may cancel at any time by replying STOP to any message. You will receive a confirmation reply, and no further messages will be sent unless you re-subscribe.
Help. Reply HELP to any message, email office@twistspout.com, or call 479-582-4681.
Carriers. Carriers are not liable for delayed or undelivered messages.
No sharing of mobile information. Mobile phone numbers and SMS consent obtained by Twist & Spout will not be sold, rented, or shared with any third party or affiliate for marketing or promotional purposes. Mobile information may be disclosed only to subcontracted service providers that support the operation of our messaging program, and those providers are prohibited from using it for any other purpose. Mobile information is not shared with third parties for their own marketing purposes under any circumstance.
4. How We Protect Your Information
We implement security measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Sharing
We do NOT share or sell personal information with third parties without your written consent, except when legally required to do so.
We may also disclose your information when required by law or to protect our rights and customers.
Mobile phone numbers and text messaging consent are subject to the additional, unconditional restrictions described in Section 3 and are never shared with third parties for marketing purposes.
6. Cookies & Tracking Technologies
Our website may use cookies and tracking technologies to enhance your browsing experience. You can modify your browser settings to decline cookies, but this may impact website functionality.
7. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Restrict or object to data processing in certain circumstances.
To exercise your rights, contact us at 479-582-4681.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Twist & Spout
4031 Old Wire Road
Springdale, AR 72764
office@twistspout.com
(479) 582-4681
Website URL: twistspout.com (https://twistspout.com/)
Get Your Project Started With Twist & Spout
Ready to chat with us and see what we can do for your NWA home? Have questions? Simply reach out and contact us! We’ve got the straightforward information you’re looking for, and we can get you scheduled for a free consultation at your convenience. Call 479-321-3834 or fill out the simple form linked below. We look forward to meeting you!
Our Reviews
What NW Arkansas Homeowners Think About Us
Our 5-star reviews from homeowners across the region give you a clear picture of what you can expect when you choose Twist & Spout to remodel your bathroom.
4.9
STARS
A+
RATING
VERIFIED
5.0
STARS
Service Areas
We’re based in Springdale and serve Northwest
Arkansas, Southern Missouri, and Eastern Oklahoma.
TWIST & SPOUT
- ADDRESS
4031 Old Wire Rd
Springdale, AR 72764
Get Directions
- HOURS
Monday – Friday: 8:30-5 PM
Saturday – Sunday: Closed
About Twist & Spout
Twist & Spout provides bathroom upgrades throughout the NW Arkansas region. We’re a hard-working, experienced, and professional family company that treats our customers well. See what we can do for you and your home through a free, educational, and straightforward consultation. Put our dedication to service excellence to the test.